The holiday season brings celebration and connection, but also disruption to our normal schedules. Between travel, packed event calendars, rich meals and the surge in winter respiratory illnesses, it can be a particularly challenging time to stay on top of your health, especially for people managing chronic conditions.
To help people navigate this season with confidence, Dr. Hemalee Patel, who leads the Impact Program at Amazon One Medical, shares expert insights on how patients can stay well and why proactive care matters more than ever this time of year.
A personalized approach to chronic care
Patel’s work centers on helping patients build sustainable, personalized care plans through One Medical’s Impact Program. One Medical, a national primary care organization, provides a hybrid care experience with integrated in-office and virtual services across more than 20 U.S. regions, including offices in Addison Prestonwood Place, Mockingbird Station, Preston Center, Shops at Legacy, and West 7th District across the Dallas-Fort Worth region.
“Chronic conditions are incredibly common, with 51% of adults in the U.S. having at least one,” Patel explains. “Through the Impact Program, our clinicians, certified diabetes educated nurses, and board-certified health and wellness coaches take a team-based approach to help patients reach their health and wellness goals.”
The Impact Program focuses on conditions such as diabetes, offering culturally sensitive, customized guidance via both in-person visits and digital support. Patients are paired with a dedicated care team that helps with lifestyle changes, evidence-based nutrition recommendations and goal setting. The outcomes have been significant: Diabetic patients in the program have reduced their blood sugar levels on average by 2.3 points across all gender and ethnicity groups. For context, even a one-point reduction is linked to a 21% lower risk of death, 14% fewer heart attacks and 37% fewer complications such as nerve damage or vision loss.
Edna Ruiz-Regis, 65, is a perfect example of this. As part of her first physical with One Medical in March 2025, her provider did an array of tests, including a blood test which revealed that she had diabetes. Edna was shocked. She was living a healthy lifestyle, eating well and exercising, so she was hesitant to join the Impact Program and try methods other than lifestyle changes. However, her reluctance disappeared once she was matched with her coach. “I felt better informed on how to manage my diabetes and how medication could help,” Ruiz-Regis shares. “Just four months into the program, I was back down to pre-diabetic range, where I am today.”
Why the holidays require extra attention
While the holidays are a joyful time, they pose unique challenges for those trying to maintain good health.
“Our schedules get busier, we travel more, and meals often include more sugar and salt,” says Patel. “For people managing diabetes, hypertension or cardiovascular conditions, these shifts can have real impacts.”
The winter season also brings an uptick in respiratory illnesses, such as colds, the flu, and COVID, which can pose greater risks for people with chronic conditions.
“Protecting yourself is protecting the people you love,” she adds. “Young children, older adults and those with chronic illnesses are especially vulnerable, so staying up to date on immunizations is critical.”
Practical steps to stay healthy
According to Patel, staying well during the holidays doesn’t mean limiting joy — it means planning ahead.
1. Get your vaccinations before gatherings.
The annual flu vaccine is recommended for everyone 6 months and older, with extra importance for young children, pregnant people, adults over 50 and those with chronic conditions.
2. Maintain your routine when possible.
Keep a consistent bedtime and incorporate movement into your holiday plans to support both physical health and emotional regulation during what can be a stressful season.
3. Be strategic with nutrition.
For those managing chronic conditions:
- Plan ahead. Eat a protein-rich, high-fiber snack before events to curb appetite.
- Start with whole foods. Build your plate with vegetables, salads and nutrient-dense dishes, and enjoy more processed, salty or sugary foods in smaller amounts.
- Stay hydrated. Drinking water helps regulate appetite and contributes to overall wellness.
Tips for travelers
If you’re hitting the road, a little preparation goes a long way.
“Get your flu shot before you travel to protect yourself and the people you’ll be visiting,” Patel says. One Medical members can easily book through the app by selecting “Flu Vaccine Appointment” under “Book Visit.”
She also encourages travelers to learn how to access care on the go. With One Medical:
- Members (annual $199 membership, or $99/year or $9/month for Prime members) receive 24/7 virtual care through the app.
- Membership is not required for in-office or scheduled virtual visits, which are billed to insurance or self-pay.
- If you’re visiting a city where One Medical has offices, you can book a same- or next-day in-person or remote appointment.
“We want patients to have continuity of care and peace of mind, no matter where they are,” Patel says.
Where to start
Whether you’re looking to stay healthy this holiday season or want year-round support managing a chronic condition, One Medical offers flexible, patient-centered care options across the country.
To learn more or schedule an appointment, visit health.amazon.com.